> For the complete documentation index, see [llms.txt](https://docs.socify.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.socify.ai/getting-started/monitoring-hub/exception-list.md).

# Exception List

The Exception List module provides a centralized view of all exceptions recorded across compliance activities. It allows users to review, track, and manage evidence exceptions that have been submitted when required documentation cannot be provided.

This module helps organizations maintain audit readiness by ensuring all exceptions are documented, traceable, and linked to the appropriate controls and compliance requirements.

***

## Accessing the Exception List

To open the Exception List:

1. Log in to Socify.
2. In the left navigation menu, under **Monitoring Hub**, click **Exception List**.
3. The Exception List dashboard displays all recorded exceptions.

<figure><img src="/files/0yTnQ6tHJlt8aBM7ZobL" alt=""><figcaption></figcaption></figure>

***

## Exception List Dashboard Overview

The dashboard presents all exception records in a structured table format. Each row represents a submitted exception.

#### 2.1 Sr. No.

Sequential number assigned to each exception record.

#### 2.2 Justification

Displays the justification provided when the exception was created.

#### 2.3 Mapped Control

Shows the compliance control(s) associated with the exception.

Examples:

* CC1.1
* CC2.2
* CC2.3

This helps users identify which compliance requirement is affected.

#### 2.4 Framework Type

Displays the compliance framework associated with the exception.

Example:

* SOC 2

#### 2.5 Check / Policy

Shows the evidence item, policy, or compliance check for which the exception was submitted.

Examples:

* Signed NDAs
* Signed Code of Conduct Document of Employees
* Network Architecture Diagram
* Latest Organization Chart for All Major Locations

#### 2.6 Uploaded At

Displays the date when the exception was created.

#### 2.7 Actions

Provides management options for each exception record:

* **View Details (ⓘ)** – Opens the exception details page for review.
* **Delete (🗑️)** – Removes the exception record from the system.

***

## Filters and Search

Users can quickly locate specific exception records using the available filters:

#### Search By Justification

Search exception records using keywords from the exception justification.

#### Select Controls

Filter exceptions by mapped compliance controls.

#### Frameworks

Filter exceptions by compliance framework.

#### Select Checks

Display exceptions associated with specific checks or evidence items.

#### Select Policies

Filter exceptions linked to particular policies.

#### Date Filter

View exceptions created on a specific date.

#### Type

Filter exceptions based on how they were created:

* Auto
* Manual
* Policy

#### Clear Filters

Removes all applied filters and resets the table view.

#### Export Exceptions

Click the **Download** button in the upper-right corner to export exception records for reporting or audit purposes.

<figure><img src="/files/DU1B8UY4TtCt3S8FGFxQ" alt=""><figcaption></figcaption></figure>

***

## Viewing Exception Details

To review a specific exception:

1. Locate the exception in the table.
2. Click the **View Details (ⓘ)** icon in the Actions column.

<figure><img src="/files/LhhOpwTxAZ062pWiIUm3" alt=""><figcaption></figcaption></figure>

The **Exception Evidence** panel opens and displays detailed information about the selected exception.

#### Exception Evidence Overview

The Exception Evidence panel contains the following information:

**Check**

Displays the evidence item, policy, or compliance check associated with the exception.

**Example:**

* Network Architecture Diagram (Office & Cloud – AWS, GCP, Azure)

**Description**

Shows the justification or explanation provided when the exception was created.

**Supporting Evidence**

Displays any files uploaded to support the exception request, including:

* File name
* Upload date and time
* File type

#### Available Actions

Users can perform the following actions on uploaded exception evidence:

* **View (👁️)** – Opens the file for preview.
* **Download (⬇️)** – Downloads the file to the local system.

<figure><img src="/files/GB9BMwFAhbzqCpV7R6G1" alt=""><figcaption></figcaption></figure>

These actions help auditors and compliance teams review supporting documentation and validate the exception before approval or audit review.

> **Note:** The Exception Evidence panel is read-only and is intended for reviewing exception details and supporting documents. Any updates to exception records must be performed through the appropriate exception management workflow.

***

## Managing Exceptions

#### Deleting an Exception

If an exception is no longer required:

1. Locate the exception record.
2. Click the **Delete (🗑️)** icon.
3. Confirm the action when prompted.

<figure><img src="/files/5vYy3w0grchlCEdH5H0G" alt=""><figcaption></figcaption></figure>

The exception will be permanently removed from the Exception List.

> **Note:** Exceptions should only be deleted when they are no longer applicable or were created in error.

***

## Purpose and Benefits of the Exception List

The Exception List helps organizations:

* Maintain a centralized repository of compliance exceptions.
* Track evidence items that cannot currently be provided.
* Document justification and supporting information.
* Improve audit readiness through transparent exception management.
* Monitor compliance gaps and remediation efforts.
* Generate exception reports for internal and external audits.

***

## Summary

The Exception List module provides a structured approach to managing compliance exceptions across the organization. By linking exceptions to controls, frameworks, policies, and evidence requirements, Socify ensures that all deviations are documented, traceable, and available for audit review. The built-in filtering, reporting, and exception management capabilities help organizations maintain strong governance and continuous compliance oversight.


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